Annual conferences and regional meetings are an ideal setting to consolidate key communications across the majority of the network and to have full and frank discussions around any concerns franchisees may have around decisions being taken.
There is also the opportunity to utilise the services of external Subject Matter Experts to present to the network.
At Pinnacle – Franchisee Growth Experts, we can provide presentations on:
The power of local marketing
By tailoring marketing activity to a franchise territory, franchisees can reach a highly targeted audience, increase visibility, and foster a sense of community engagement. This approach leverages the familiarity and trust associated with local businesses, driving foot traffic, online traffic, and customer loyalty.
It also allows for more cost-effective marketing campaigns, optimising resources for maximum impact. Ultimately, local marketing enables franchisees to thrive in their immediate surroundings, creating a strong foundation for growth and sustainability in their local market.
Sales strategies to increase conversion rates
We delve into an exploration of proven techniques to boost sales effectiveness. The content encompasses topics such as understanding customer psychology, building value, harnessing the potential of data analytics, leveraging persuasive communication, and speed to lead.
Delegates will gain insights into the art of building trust and rapport with potential clients. The presentation will provide actionable takeaways and real-world examples to equip attendees with the tools they need to enhance their sales conversion rates.
Customer Service tactics which turn customers into ‘raving fans’
Customer Service seems simple enough and, in fact, it is. However, many businesses miss out on significant amounts of revenue because it’s not done well enough. This presentation will illustrate a range of transformative strategies.
Franchisees will discover how to create exceptional customer experiences through active listening, personalised interactions, and speedy issue resolution. It will delve into the importance of empathy, consistency, and exceeding expectations. Moreover, the presentation will explore the power of feedback loops and customer feedback in driving continuous improvement.
Attendees will learn practical techniques for nurturing customer loyalty, fostering word-of-mouth marketing, and building a brand advocacy community. This session promises to equip franchisees with actionable insights to cultivate passionate, loyal customer bases.
Call
+44 (0) 776 713 5125
tim@franchiseegrowthexperts.com
